Message Transcription

It is costly to set up your own in-house team of Message Transcription personnel. Most small and medium-sized businesses in similar situations outsource this need to an external inbound call center, employing Magellan Solutions as a specialized, cost-efficient solution.

The message transcription call center at Magellan Solutions provides multiple communications channels (telephone, fax, voice mail, e-mail, instant messaging, web chat), boasts expertise in fielding trained customer support representatives to appropriate calls, and continuously monitors and improves our performance to enhance the highest degree of customer satisfaction.  Our job is to provide you accurate and precise message transcription services using all appropriate techniques in documenting and patching messages to you when you most need them.

Contact the Customer Call Center professionals at Magellan Solutions today to learn how to increase your customer interactions with a 24/7 support line.