After Hours Support

It is costly to set up your own in-house team of After Hours Support representatives. Most small and medium-sized businesses in similar situations outsource this need to an external inbound call center, employing Magellan Solutions as a specialized, cost-efficient solution.  No matter which part of the world your are, we are here to provide the coverage needed to help you promote and sell your product and services.

The customer call center at Magellan Solutions provides multiple communications channels (telephone, fax, voice mail, e-mail, instant messaging, web chat), boasts expertise in fielding trained customer support representatives to appropriate calls, and continuously monitors and improves our performance to enhance the highest degree of customer satisfaction.

Contact the Customer Call Center professionals at Magellan Solutions today to learn how to increase your customer’s satisfaction with a 24/7 support line.