Magellan Solutions USA

Contact Center Outsourcing

At Magellan Solutions USA, we offer a full suite of contact center outsourcing services tailored to meet the unique needs of your business. Leveraging cutting-edge technology, industry best practices, and a commitment to excellence, we provide exceptional customer experiences while reducing operational complexity for our clients.

Outsourced Phone Answering Service

At Magellan Solutions USA, we provide outsourced phone answering services that keep your business responsive, efficient, and growing. We know that you want the best for your customers, but if you’re missing their calls then you’re letting them down big time! Allow us to provide the prompt and reliable phone service your business needs to thrive in today’s fast-paced, on-demand marketplace, where customer expectations for instant service are higher than ever.

SERVICES

ABOUT US

Magellan Solutions USA is a veteran and minority certified owned company that started in 2005 as a full Contact Center and BPO Service provider, with US Onshore Call Center (CA, TX, FL) and Offshore Call Center (Manila Philippines) Capabilities.

Through the years we have evolved and become an organization that are experts in Healthcare Administration, IT, Energy, Contact Center and Business Process Outsourcing Consultant and Services Provider.

Our Experiences:

25 Years in Military Medical Healthcare, Human Resources and Contract Management.
20 Years in Energy & Utilities Management and Educational Outreach Initiatives.
20 Years in IT Hardware and Software Development.
15 Years in Contact Center and Business Process Outsourcing

CLIENT FEEDBACK

INDUSTRIES

Healthcare

The healthcare industry is evolving rapidly, with increasing demands for patient-centric care, regulatory compliance, and operational efficiency. Magellan Solutions USA partners with healthcare providers to deliver comprehensive outsourcing solutions that address these challenges, helping organizations enhance patient experiences, optimize processes, and maintain financial health.

Banking and Financial Services

In an industry built on trust, security, and precision, seamless customer communication is paramount. Magellan Solutions USA delivers tailored contact center solutions designed to meet the diverse needs of banking and financial services providers. From personalized client support to secure data handling, our services empower financial institutions to excel in a competitive market.

Healthcare

Banking & Financial Services

E-commerce & Retail

Utilities

Real Estate

Hospitality and Travel

Legal

Government

​SERVICES

ABOUT US

CLIENT FEEDBACK

INDUSTRIES

SERVICES